One Beep :
DRAM refresh failure
This may be due to - Bad memory chips
- A bad DMA Chip
- Bad memory addressing chips on the motherboard
Two Beeps :
Parity error or Parity Circuit failure
-Your memory may not be seated properly on the mother board.
-Unplug and plug it properly
Three Beeps :
Bad memory or bad mother board
Four beeps :
Timer failure in the RAM.
Five Beeps :
CPU chip may be dead
Six Beeps :
Keyboard controller may have failed
Seven beeps :
CPU is dead. Retry the connections and test.
-Replace the whole motherboard.
Eight Beeps :
Video card is missing or Bad.
Nine Beeps :
Damaged ROM BIOS.
-BIOS chip has to be replaced if it persists.
Ten Beeps :
CMOS shutdown.
-Replace CMOS memory and associated chips.
Eleven Beeps :
Cache memory test has failed.
-To enable cache memory try CTRL+ALT+SHIFT++.
One long Beep and Three short Beeps:
Memory failure
One long Beep and Eight short Beeps :
Video card failure.
-Try to install video card in another slot.
No Beeps :
Check Power supply
-Check mother board connections
-Remove all cards except video card and check for system power up
-Insert all cards one at a time and check their operation.
-If system hangs on the installation of a particular card, then it is the cause for the problem and replace it with another of that type and check
1 ) Tech Support : “I need you to right-click on the Open Desktop.” Customer : “Ok.” Tech Support : “Did you get a pop-up menu?” Customer : “No.” Tech Support : “Ok. Right click again. Do you see a pop-up menu?” Customer : “No.” Tech Support : “Ok, sir. Can you tell me what you have done up until this point?” Customer : “Sure, you told me to write ‘click’ and I wrote ‘click’.” ———— ——— ——— ——— - 2) Customer : “I received the software update you sent, but I am still getting the same error message.” Tech Support : “Did you install the update?” Customer: “No. Oh, am I supposed to install it to get it to work?” ———— ——— ——— ——— ——— – 3)Customer : “I’m having trouble installing Microsoft Word.” Tech Support : “Tell me what you’ve done.” Customer : “I typed ‘A: SETUP’.” Tech Support : “Ma’am, remove the disk and tell me what it says.” Customer : “It says ‘[PC manufacturer] Restore and Recovery disk’.” Tech Support : “Insert the MS Word setup disk.” Customer : “What?” Tech Support: “Did you ...
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